Last updated: May 29, 2025
1. Introduction
Virtually There Services (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or engage our services. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
2. Information We Collect
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Personal Information: Name, email address, phone number, company name, website/social URLs, business details, and any other information you provide when filling out forms, subscribing to our newsletter, or booking calls.
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Usage Data: IP address, browser type, pages visited, time spent on pages, referral URLs, and other analytics collected automatically via cookies and web beacons.
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Communications: Content of emails, live-chat transcripts, and notes from discovery calls.
3. How We Use Your Information
We use your data to:
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Provide, operate, and improve our website and services
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Respond to inquiries, schedule calls, and send confirmations or reminders
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Personalize your experience, deliver relevant content, and send marketing communications (with your consent)
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Analyze usage trends to enhance functionality and user experience
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Comply with legal obligations and resolve disputes
4. Cookies & Tracking Technologies
Our site uses cookies, Google Analytics, and similar tools to collect usage data.
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You can manage or disable cookies via your browser settings, but doing so may affect site functionality.
5. Disclosure of Your Information
We do not sell or rent your personal data. We may share information with:
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Service Providers: Trusted partners who perform services on our behalf (e.g., hosting, analytics, email delivery) under confidentiality agreements.
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Legal Requirements: Law enforcement or regulators if required by law or to protect our legal rights.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, with notice and protections in place.
6. Data Security
We implement administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is 100% secure; please use caution when transmitting sensitive data.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.
8. Your Rights
Under Canadian law, you have the right to:
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Access and receive a copy of your personal data
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Request corrections to inaccurate or incomplete information
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Withdraw consent to marketing communications at any time
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Request deletion of your data, subject to legal obligations
To exercise these rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date will reflect changes, and continued use of our site constitutes acceptance of the updated policy.
11. Contact Us
If you have questions or wish to exercise your privacy rights, please contact:
Virtually There Services
Email: virtuallythereservices@gmail.com